We're here to help!
Whether you are a prospective customer looking for more information, a Trial customer who needs help getting up and running, or an existing customer with a question, we're here to help you.
Typical response times, during business hours, is under 15 minutes. Outside business hours, we'll usually respond within an hour or two.
Sales
For all sales and pre-sales questions, including product information and details of services, please email the Sales Department.
If you are looking for the price of services and SMS credits, these are available on the Pricing page.
Trial customers
We understand that during your trial period there will be more questions, and help needed, especially with setting up your account.
If you need any assistance, please use the built-in support form in BizDiary. Just select Help > Support from the main menu.
If you cannot access the diary, then please email the Support Department.
Support
If you are a current user of BizDiary, please use the built-in Support form in BizDiary. This provides us with additional information about your account, and ensures a more immediate response to the issues you raise.
If for some reason you have difficulty using the support page, or would rather email us directly, you can send an email to the Support Department.
Other help and documentation
We empower our customers with the information they need to find their own solutions.
Built-in help: The BizDiary software has a built in help system that can give you the information you need when and where you need it. Just select Help from the menu (or press the F1 key).
Frequently asked questions: Check out our FAQ section.
Guide books: For more detailed information, including step-by-step guides, check out the User Guides page.
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ABN 43 585 340 573