No-shows and last minute cancellations are not just frustrating, they erode your profits and take up valuable appointments that could have gone to another client.
SMS text reminders reduce no-shows by over 50%, and greatly reduce the incidence of last minute cancellations. Many of our clients report dramatic reductions in their rate of no-shows.
With a combination of automated reminder emails, automated SMS reminders and reply confirmations, you will trim hours off your weekly admin time.
With SMS credits from just 12 cents each, this is one of the cheapest ways to stay in contact with your customer.
Most customers prefer an SMS reminder to a phone call. They don't have to write down details, as they have them in their phone. It also means they can read it at their convenience, rather than having to answer the phone when you call.
Your customers can reply "Y" or "Yes" to your reminder to automatically confirm the appointment, saving you even more time.
You can also, optionally, allow a "N" or "No" response to cancel - Though most of our clients prefer to handle cancellations manually.
Other replies get redirected to your email.
Try BizDiary FREE for 30 days, with no obligation and no credit card required.
We know that you'll love what BizDiary can do for your business. It only takes 10 minutes to be up and running, ready to book your first appointment. The trial system gives you access to all the features of BizDiary and when you're ready to sign up it's a seamless transition to an active account.
© copyright 2005 - 2024 BizDiary Australia
ABN 43 585 340 573