Appointment System Feature Overview

BizDiary has an extensive range of features to work with any appointment-based business.

Calendar: Appointments and Events

  • Create and manage appointments and events.
  • Create recurring appointments.
  • Efficiently manage your Wait-List.
  • View appointments by day, week or month.
  • Add events for meetings, meal breaks, etc.
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To-do lists

  • Manage both individual and general to-do lists.
  • Add optional expiry date to tasks.
  • Quick and easy check-off.


  • Maintain a comprehensive customer database.
  • Communicate easily using email and SMS.
  • Track referrals.
  • Extensive search capabilities.
  • Bulk SMS to Customers.
  • Bulk Mail-out to Customers.

Customer Booking Module

  • Take customer bookings 7-days a week, 24-hours a day!
  • Customers maintain their appointments online.
  • Integrate with your own website or use our customisable "Welcome" page.
  • Add staff profiles and pictures.

SMS Text Reminders

  • Integrated SMS text messaging.
  • Automatic or manual text reminders for appointments.
  • Customer can reply to confirm.
  • Customer SMS replies to email.
  • Detailed reporting.
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Bulk SMS

  • Send SMS to all customers, selected customers, or individuals.
  • Send SMS to multiple personnel.

Customer Email and Mail-outs

  • Integrated sending of email.
  • Automatic or manual email reminders.
  • Use your customer data as a mailing-list.
  • Easily send emails using your existing email program.
  • Send text, graphics, documents, attachments.

Reporting and Data Export

  • Reports to track appointments, cancellations, customers, birthdays, referrals, SMS usage...
  • Schedule reports to run daily, weekly, etc.
  • Customer and appointment data exports.
  • Analyse data in Excel or other spreadsheets.
  • Export all data or filtered by search.


  • Easy setup and configuration options.
  • Add locations and define opening hours.
  • Add personnel and users. Set work-hours.
  • Add services, and specify which personnel can perform them.
  • Change the system to suit your needs.

Take it for a spin!

Try BizDiary FREE for 30 days, with no obligation and no credit card required.

We know that you'll love what BizDiary can do for your business. It only takes 10 minutes to be up and running, ready to book your first appointment. The trial system gives you access to all the features of BizDiary and when you're ready to sign up it's a seamless transition to an active account.

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