How do I cancel my account?

If you no longer require BizDiary you can cancel your account.  After the account is cancelled, you will still be able to access it up to the end of the currently paid month.

Before you cancel

• If you feel that BizDiary is not providing what you need, please contact us first.  We may be able to provide a solution.
• Consider using the Export feature and Reports to save any data that you may need in the future.

To Cancel your Account

1. Login to BizDiary as an administrator level user.
2. Go to Account > Cancel Account.
3. Fill in the Account Cancellation Form and then click the [Cancel Account] button.
4. Confirm your subscription cancellation.

After you have cancelled

In BizDiary, when you go to the Home screen, you should see a message saying your account is Cancelled, and telling you the number of days remaining.  It may take a minute or two for BizDiary to receive the message from Stripe.

If the status still has not changed after 10 minutes, please try refreshing the screen, and if it still doesn't say Cancelled, then please contact us.

Problems cancelling?

If you have any other problems cancelling, please contact us, and we will do our best to assist.