When you export data from BizDiary the data is in a CSV format which can be read by Excel. Excel (and other similar spreadsheet programs) offers a wide variety of ways of sorting, summarising, and analysing your data.
Once you open the data in Excel you can remove columns and rows, sort and filter, sum values, format the information, etc.
Once you’ve finished you need to save in Excel format (.xls), as CSV does not support formatting, calculations etc.
Example: Get a list of all customers seen by a particular personnel over the course of a year (exclude cancellations and no-shows).
This example continues on from the data exported in the How do I export data? article.
This example gives you a unique list of customers to work with. You can copy to a separate sheet, or use as a source for emailing etc.
There are many other ways to work with the exported data. For more information on Excel please refer to the help, or search for tutorials online.
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