How do I check my SMS usage?

SMS reminders are a great way of staying in touch with your clients, and reminding them of upcoming appointments - so it's important not to run out of credits!  You can check how many SMS credits are used over a given period to help you plan when to purchase SMS credits, and how many to purchase at a time.

Checking SMS Usage

If you are concerned about keeping your SMS usage down then a good place to check is by looking at the SMS Summary report…

1. Log in to BizDiary.
2. Go to Reports > Run Report.
3. Select SMS messages: Summary.
4. Select a date range (e.g. the last month), and click [Run].
5. The SMS Summary report appears.

You will notice in the report that there are two columns – Messages sent and Credits used.  The difference between these two indicates how many messages are longer than a single credit.  For example if Credits used is around 2 times Messages sent then your average message is using 2 SMS credits.

see also...

• How do I know when my SMS credits are running low?
• How do I buy SMS credits?