How do I wait-list an appointment?

The appointment waitlist is used when a customer cannot get an appointment at the time they prefer.

Reasons for Wait-listing

There are three main situations where this occurs.  Click the links below for more details on how to handle each...

1. A customer would like an appointment, but no suitable time is currently available.
2. A customer has booked an appointment, but can no longer make the arranged time and needs to reschedule.
3. A customer has booked an appointment, but would prefer a different time.

see also...

• How do I create a new appointment on the wait-list?
• How do I use the wait-list when the customer needs to reschedule?
• How do I use the wait-list when the customer prefers a new time?